Privacy Policy


Privacy Policy


Last Updated:  23rd April 2012


At S.Q.S. Ltd, we are committed to dealing fairly with you and to protecting your privacy. Before providing us with any of your details, please read the following important information, which concerns the protection of your personal data.. However, please note that this privacy policy applies only to the contents of this web site (“Website”) and not to those web sites of third parties to which we may provide a hyperlink. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.

Collection of data

We will collect, hold and process any personal information which you provide via the Website or by submitting emails and/or online forms as part of registration or during the course of providing services to you. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login and password used by you at the Website, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, your contact and shipping information, your billing information, your technical environment into which our products will integrate or services be applied, personal preferences  and any phone number recorded or used to call our customer services number. We may also collect information for lawful purposes relating to recruitment where information is sent by you for this purpose.


In addition to the information you submit to us via the Website, we may collect information about visits to the Website. We collect information on the page browser access. This is used by S.Q.S. Ltd to improve the design and layout of our sites. We gather information on the relative popularity of each page, the average number of pages accessed by visitors, the number of emails sent or files downloaded, and the average time spent on the Website. None of this information is linked back to you as an individual.


In collecting information about visits to the Website, we may use “cookies” to identify visitors to the Website and to build up a demographic profile. A cookie is a small piece of text which attaches to your hard drive (but does not access your hard drive) and from which it can store and sometimes track information on how you make use of a web site. Most browsers will automatically accept a cookie but it is possible to set your browser to notify you prior to it being sent and at which point you can accept or reject it. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of being tracked by Google Analytics across all websites visit


This Website is not directed  nor targeted at children. Because our software does not automatically distinguish visitors under 18 from other visitors, S.Q.S. Ltd requires users under 18 years of age to obtain the consent of a parent, guardian, teacher, or librarian to view the Website. If S.Q.S. Ltd learns that a child has provided personally identifiable information to the Website, it will use reasonable efforts to remove such information from its files.

Use of Data

The information collected by us is generally used to communicate with you and improve our services where possible, and specifically, to process payments or enable third parties to carry out technical or commercial supporting functions. These functions (and the purposes below) may be carried out by us or appointed third parties who are bound by European Union Data Protection law ( or equivalent as recognised by the European Union), or bound by contractual obligations to abide by this Privacy Policy.


We will use information we collect from you only for the following purposes, and you acknowledge that you are consenting to such use by using the Website::


i)       To provide services to you, including confirming orders, providing information concerning status of current or past orders, to enable our help desk to deal with any queries you may have about our service, technical and product advice, to notify you about any change to our services or Terms of Business, and to provide invoices and process payments.

ii)      To send you information about our other products & services. From time to time, S.Q.S. Ltd, or third parties acting on our behalf, may wish to send you information about other products and services that we offer and we believe may be of interest to you, and we may use your information for this purpose. If you decide now, or at any other time, that you do not wish to receive such information, please simply click the unsubscribe link at the bottom of the relevant email.

iii)     To generate and deal in aggregate data. S.Q.S. Ltd may provide aggregate data about our Users, sales patterns and related usage information, to reputable third parties on a commercial basis, but this data shall not be in non-attributable form and will not enable any such third party to identify individual users or individual businesses.

iv)     To improve our services and deal with any complaint that you may need to make on any aspect of our products and services.


We will not use personal information in any fashion that is inconsistent with the purposes for which it was collected. We will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you an opportunity to opt-out or otherwise prohibit such unrelated uses. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from us and we will do everything we can to honour such requests.

 Transmission and Update

Given the global nature of web hosting, personal information collected by us may be transmitted outside of the European Union. If required, we will impose Data Protection covenants in accordance with EU Directive 2004/915/EC on any third parties we utilise for such processing. Please note that by sending your personal information to us you are explicitly consenting to such cross-border transfer of your information.


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of personal information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online or may otherwise obtain from our customers. We take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.


Individuals can find out if we hold any personal information about them by making a ‘subject access request’ under the Data Protection Act 1998. We will provide details of any personal information which we hold, and if we do hold information about you, you can ask us to correct any mistakes.  You may also ask us to cease to make use of your personal information for the purposes described above. We will require proof of identity from you prior to disclosing such information. You should send any request to


We encourage you to bring to our attention any aspect where you think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures, and any other aspect of our Website or services. This privacy notice was drafted with brevity and clarity in mind. We are happy to provide any additional information or explanation needed. Any requests for this should be sent to



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