If you need help or advice on which tape drive or library is right for your needs, or if you need to speak to an engineer to help with a configuration issue, we are here to help during usual business hours.
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If you have a faulty unit that you are replacing, we can often offer you an advanced exchange replacement at a lower cost. Simply return your faulty unit in the same packaging you received with your refurbished unit. Contact our team to enquire about pricing.